Conditions of Sale:

Price and Payment: Our advertised prices is include VAT at 17.50% and delivery. The price of goods is subject to change from those advertised. We accept bank transfer, T/T, BACS or cheque and credit cards. Goods bought on credit must be paid in advance. Adery retains ownership of goods until payment is received in full.

Delivery Cost: Inland retail UK orders above £150.00 are free of delivery charges. Please allow between 2 to 4 working days for mainland UK deliveries. A next day service is available in London subject to prior arrangement.

Export: Export delivery times are as generally as follows except via prior arrangement: 3 to 7 working days to EC Countries, 7 to 14 working days to the Middle East and between 14 to 28 working days to the rest of the world. Please notify us in advance if you have any special delivery requirements. Please note that all delivery charges are to be paid separately and prior to shipment. Please remember that protection from loss or damage post delivery is your responsibility.

Refund Policy: Adery is committed to giving you the best possible products, prices and service. Should any product purchased from Adery Ltd be found to be faulty or differing from the description given then we will be pleased to arrange to either refund or replace the product. Goods must be returned in their original packaging. If the goods do not arrive or are incomplete or damaged when opened please inform the Customer Services Department within 7 days of receipt or expected delivery – Tel: 0870 005 3921 then select option 3 for Customer Support Department. This does not affect your statutory rights as a consumer.

Cancellation: In the event of a customer purchasing an item mistakenly and through no fault of Adery , we will be pleased to replace or refund the item provided that the original item is returned to us in an unused and in saleable condition. Postage or delivery costs cannot be refunded.

Guarantee: All our goods are sold to you with the benefit of the manufacturers warranty. As the length of gurantee may vary according to product please contact us for further details.

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